➢ Payment/Booking Policy (excluding Peak period):
We are offering a low-down payment of just 40% to secure your spaces on the tour including hotel room, cruise cabin, domestic flight ticket, and other travel-related services. The remaining balance can be paid up to two days prior to your arrival date or in cash upon arrival at the destination to your tour manager, therefore, your booking will be a risk-free investment.
➢ Monthly Installments:
We offer you a new payment plan that allows you to pay your tours, Nile cruise, or other travel packages in monthly installments.
You will pay an agreed upon amount every month, determined by the total cost of the tour booked to pay the deposit in 6 monthly installments leading up to your arrival. The balance will be paid upon your arrival in the destination in cash or by credit / debit cards or you can pay the full cost in monthly installments before your arrival in the destination.
➢ Cancellation Policy (Excluding Peak Period):
Cancellation requests should be sent via email to provide the company with written confirmation that your reservation should be cancelled.
In case you cancel or reschedule your trip, the following scale of charges will be applied:
● From the date of booking until 61 days before your arrival date, 10% of the entire tour price will be charged. Or reschedule it and choose another date without being charged anything.
● Between 60 and 31 days before your arrival date, 25% of the entire tour price will be charged. You still can reschedule it but with a charge of 15 % more, much better than cancellation and loosing 25%.
● Between 30 and 15 days before your arrival date, 35% of the entire tour price will be charged if you canceled or choosed to reschedule your trip.
● Between 14 and 1 day before your arrival date, 40% of the entire tour price will be charged if you canceled or choosed to reschedule it.
Notice; This policy isn't valid for bookings of Christmas or New year packages.
Additionally, airlines charge fees for both domestic and international flights which are subject to the airlines terms and conditions at the time of the booking.
➢ Cancellation for Christmas, New Year and Easter Vacation:
In case you cancel your trip, the following scale of charges will be applied:
● From the date of booking until 61 days before your arrival date, 25% of the entire tour price will be charged.
● Between 60 and 31 days before your arrival date, 50% of the entire tour price will be charged.
● Between 30 and 15 days before your arrival date, 75% of the entire tour price will be charged.
● Between 14 and 1 day before your arrival date, 100% of the entire tour price will be charged.
Additionally, airlines charge fees for both domestic and international flights which are subject to the airlines terms and conditions at the time of the booking.
➢ Refunds:
● A refund will normally be made to the same account and using the same method which was used for the original payment. No refunds are possible in the event of a no show for an existing reservation.
● Refunds will be done only through the original mode of payment.
➢ Accomodation:
Unless otherwise stated, prices are based on two persons sharing a room (twin sharing). Rooms for single occupants are available with an additional supplementary rate. Hotels and lodges are named as an indication of quality and rooms may be reserved at an establishment of similar quality. Published prices are inclusive of tariffs and other costs at the time of printing and are subject to change without notice.
➢ Tipping:
Tipping is customary for expressing one’s satisfaction with good services rendered to him by staff on duty with him. We advise you to tip as you are willing. This will be greatly appreciated by staff, but you are not obligated to do so.
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