➢ Payment/Booking Policy (excluding Peak period):
We are offering a low-down payment of just 40% to secure your spaces on the tour including hotel room, cruise cabin, domestic flight ticket, and other travel-related services. The remaining balance can be paid up to two days prior to your arrival date or in cash upon arrival at the destination to your tour manager, therefore, your booking will be a risk-free investment.
➢ Monthly Installments:
We offer you a new payment plan that allows you to pay your tours, Nile cruise, or other travel packages in monthly installments.
You will pay an agreed upon amount every month, determined by the total cost of the tour booked to pay the deposit in 6 monthly installments leading up to your arrival. The balance will be paid upon your arrival in the destination in cash or by credit / debit cards or you can pay the full cost in monthly installments before your arrival in the destination.
➢ Cancellation Policy (Excluding Peak Period):
Cancellation requests should be sent via email to provide the company with written confirmation that your reservation should be cancelled.
In case you cancel or reschedule your trip, the following scale of charges will be applied:
● From the date of booking until 61 days before your arrival date, 10% of the entire tour price will be charged. Or reschedule it and choose another date without being charged anything.
● Between 60 and 31 days before your arrival date, 25% of the entire tour price will be charged. You still can reschedule it but with a charge of 15 % more, much better than cancellation and loosing 25%.
● Between 30 and 15 days before your arrival date, 35% of the entire tour price will be charged if you canceled or choosed to reschedule your trip.
● Between 14 and 1 day before your arrival date, 40% of the entire tour price will be charged if you canceled or choosed to reschedule it.
Notice; This policy isn't valid for bookings of Christmas or New year packages.
Additionally, airlines charge fees for both domestic and international flights which are subject to the airlines terms and conditions at the time of the booking.
➢ Cancellation for Christmas, New Year and Easter Vacation:
In case you cancel your trip, the following scale of charges will be applied:
● From the date of booking until 61 days before your arrival date, 25% of the entire tour price will be charged.
● Between 60 and 31 days before your arrival date, 50% of the entire tour price will be charged.
● Between 30 and 15 days before your arrival date, 75% of the entire tour price will be charged.
● Between 14 and 1 day before your arrival date, 100% of the entire tour price will be charged.
Additionally, airlines charge fees for both domestic and international flights which are subject to the airlines terms and conditions at the time of the booking.
➢ Refunds:
● A refund will normally be made to the same account and using the same method which was used for the original payment. No refunds are possible in the event of a no show for an existing reservation.
● Refunds will be done only through the original mode of payment.
➢ Accomodation:
Unless otherwise stated, prices are based on two persons sharing a room (twin sharing). Rooms for single occupants are available with an additional supplementary rate. Hotels and lodges are named as an indication of quality and rooms may be reserved at an establishment of similar quality. Published prices are inclusive of tariffs and other costs at the time of printing and are subject to change without notice.
➢ Tipping:
Tipping is customary for expressing one’s satisfaction with good services rendered to him by staff on duty with him. We advise you to tip as you are willing. This will be greatly appreciated by staff, but you are not obligated to do so.
Michael Carter –
Sailing on the M/S Concerto Nile Cruise was the highlight of our trip to Egypt. The rooms are as comfortable as those in a luxury hotel, and the panoramic views of the Nile were simply stunning. Every evening felt like a unique experience with beautiful sunsets and delicious dinners. The N/N designation is a true mark of quality for this cruise. The staff was friendly and helpful, ensuring we had a great experience from start to finish. This cruise truly offers a taste of Egyptian luxury and hospitality!
Olivia Richardson –
The M/S Concerto Nile Cruise was beyond our expectations. The suite we stayed in was spacious and elegantly designed, offering a touch of luxury that you’d expect from a five-star floating hotel. I really appreciated the attention to safety and cleanliness, which helped us feel comfortable throughout our journey. The cruise itinerary included well-planned stops at historic sites, adding great value to the experience. The team on board went above and beyond to make sure everything was perfect. This cruise is a wonderful blend of relaxation and adventure!
James Edwards –
As an avid traveler, I can confidently say the M/S Concerto Nile Cruise offers a world-class experience. The facilities, from the 63 luxury cabins to the outstanding dining options, make this cruise an unparalleled journey along the Nile. The excursions allowed us to explore Egyptian history, while evenings on board felt like a luxurious escape. The new N/N classification by the Egyptian Tourism Ministry was evident in every detail, from the professional staff to the premium amenities. I’d highly recommend this cruise to anyone looking to experience Egypt in style
Emma Wright –
The M/S Concerto Nile Cruise is a fantastic way to experience the Nile River with all the comforts of a high-end hotel. We loved our spacious cabin and appreciated the exceptional service from the crew. The food was excellent, with a variety of choices for every meal, and the views from the dining area were magical. The sightseeing stops were well-organized and added a lot to our trip. This cruise is the perfect choice for those who want to see Egypt while enjoying the luxury of a five-star hotel on
Sarah Thompson –
The M/S Concerto Nile Cruise offers an amazing experience that balances luxury and adventure perfectly. With 63 cabins and four suites, the facilities truly rival those of any five-star hotel. Each cabin was well-maintained, and the staff went above and beyond to make our trip memorable. We loved the daily excursions and the breathtaking views of the Nile from our cabin. From the food to the attentive service, every detail was exceptional. It was clear that the Egyptian Tourism Ministry’s N/N designation was well-deserved as the cruise exceeded international standards in every way. Highly recommended for any Nile travelers!